Where do we deliver?
We currently only deliver to the UK.
How much does it cost and how long does it take?
We aim to dispatch your order within a day, we will either send your order with Royal Mail or a courier depending on the weight and size of the parcel.
|UK Delivery||Cost||Delivery Time|
|Standard||£2.50||Estimated within 3-5 working days|
|Express||£6.95||Estimated within 1-2 working days|
|Click & collect||Free||Please contact us to arrange collection from our premises in Bath|
We do try our best to meet the delivery timescales that we quote, but occasionally a parcel can be late due to reasons that are out of our control. Please note that working days are Monday to Friday, excluding bank holidays.
If you are local to us in Bath or Bristol and would prefer to collect your order from us personally, please contact us beforehand to ensure that your order is all packed up and ready to go, there is no delivery charge for collected orders.
We really hope that you love everything you have ordered, but if you don’t, or it’s not quite right, don’t worry. As long as the items are unopened in their original packaging, and all labels are intact, then please feel free to return them within 7 days for a full refund. Please note we are unable to offer refunds for edible items.
Please contact us first at firstname.lastname@example.org to arrange an exchange or refund.
Please note, however, that you will need to cover the costs of returning any items, unless they are faulty, and we will not refund the initial delivery costs.
We will try and process your return as quickly as possible, but please allow up to 30 days.
Please send your returns to:The Party Pirate
93 Hansford Square